Effective Date: March 15, 2026

1. Introduction

At Leal Pro Concrete Contractors, we respect your privacy and are committed to protecting the personal information you provide when interacting with our website or contacting our business.

Business Information:

Leal Pro Concrete Contractors

1971 E Beltline Ave SE

Grand Rapids, MI 49506

Phone: (616) 693-5444

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or submit information through contact forms.

By using our website or submitting your information, you agree to this Privacy Policy.

2. Information We Collect

Personal Information

When you request a quote or contact us, we may collect:

Name

Phone number

Email address

Property address

Project details related to concrete services

Automatically Collected Information

When visiting our website, certain information may be collected automatically, including:

IP address

Browser type

Device type

Pages visited

Referring website

Date and time of visit

This information helps improve website functionality and marketing performance.

3. How We Use Your Information

We may use your information to:

Respond to quote requests and inquiries

Schedule consultations or estimates

Provide concrete installation and repair services

Send appointment reminders

Communicate project updates

Improve website functionality

Analyze advertising performance (Google Ads, Meta Ads)

Send promotional messages if consent is provided

4. SMS & Phone Communications (TCPA Compliance)

By submitting your phone number through forms on our website, you provide express written consent for Leal Pro Concrete Contractors to contact you via:

Phone calls

Text messages (SMS)

Automated dialing systems or prerecorded messages

These communications may include:

Quote follow-ups

Appointment scheduling

Project updates

Customer support

Promotional offers

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

You may opt out at any time by:

Replying STOP to any SMS message

Calling (616) 693-5444

Consent is not required as a condition of purchase.

5. Cookies & Tracking Technologies

Our website may use technologies such as:

Cookies

Google Analytics

Advertising pixels (Google Ads or Meta Pixel)

These tools help us:

Analyze website traffic

Improve user experience

Optimize advertising campaigns

You may disable cookies through your browser settings.

6. Sharing of Information

We do not sell personal information.

We may share information with trusted service providers that assist with operating our business, including:

Website hosting providers

CRM platforms

SMS messaging providers

Marketing tools

Analytics services

These providers are required to protect your information.

7. California Privacy Rights (CCPA / CPRA)

California residents may have the right to:

Request access to personal information we collect

Request deletion of personal information

Request disclosure of how personal information is used

Request that personal information not be sold

Leal Pro Concrete Contractors does not sell personal information.

Requests can be submitted using the contact information below.

8. GDPR Rights (European Visitors)

If you are located in the European Economic Area (EEA), you may have the right to:

Access your personal data

Request corrections

Request deletion of personal data

Restrict processing

Withdraw consent at any time

Requests may be submitted using the contact information listed below.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no internet transmission or storage system can be guaranteed to be completely secure.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children's Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from minors.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

13. Contact Information

For questions regarding this Privacy Policy, contact:

Leal Pro Concrete Contractors

1971 E Beltline Ave SE

Grand Rapids, MI 49506

Phone: (616) 693-5444